Exponenciel - Efficient and affordable ACT! add-ons

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How to purchase our products

Payment is processed by FastSpring. It is secure, quick and efficient.

Once your credit card transaction is complete, the server will automatically send you an e-mail with a TRANSACTION CODE.

How does your licensing system work?

Licensing is based on the ACT! username (logon) not on the machine used. Each registration number is issued for a particular username and will work only for that username.

In other words: if you logon into ACT! from 3 different machines using the same logon, you only need 1 license. On the contrary, if you have 2 users using the same machine, you need 2 licenses.

I received my transaction confirmation by e-mail, what do I do now?

You'll receive a confirmation e-mail from FastSpring summarizing the transaction as well as another e-mail that will contain your transaction code(s). As explained in the e-mail, all you will need to do is go to our online registration page, enter you name, your e-mail address and the transaction code and after it asks for your ACT! username, our registration server will generate the registration number on the fly.

What's the difference between a transaction code and a registration number?

The registration number unlocks the trial version of the add-on and is calculated for a specific username. The transaction code is sent to you after your order has been approved and is required by our server to generate your registration number. It is the link between the ordering and registration processes. Note that it can be used only once but that you might want to keep it in a safe place as in can be a useful reference when comunicating with us.

In a nutshell and chronological order: you place the order, you get a transaction code and a link to our registration page, you follow the link, enter your transaction code and your ACT! username and you get a registration number that unlocks your trial version.

How long does the whole process take?

You should receive your confirmation e-mail within minutes unless there is a problem with the credit card approval. Once you receive this e-mail, you're ready to go to our registration server which will generate the registration number immediately.

I have been using the trial version. Do I need to download another file now that I bought a license?

No, you don't. The registration number will simply unlock the trial version.

Upgrade policy

Owners of previous versions

you own a version for act! 2005/6/7/8/9 and are upgrading to act! 2010: see our upgrade policy page.

you own a version for act! 2005/6/7/8 and are upgrading to act! 2006/7/8/9: the upgrade is free, as a matter of fact the registration numbers are the same for act! 2005/6/7/8/9.

you own a version for act! 2000 or 2004:

if the add-on was bought on or after July 1st, 2004: you are entitled to a free upgrade to the same add-on for ACT! 2005 and up.
if the add-on was bought on or after February 1st, 2003: you are entitled to a paid upgrade to the same add-on for ACT! 2005 and up.
if the add-on was bought before February 1st, 2003, you will need to buy a full license.

Any problem with your purchase or unanswered questions about purchasing, please contact us.

Across this Web site, ACT! and ACT! Premium are referred to as ACT!.